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Frequently Asked Questions

Getting Started

How do I install EduTrack.AI?

Download the installer from our website, run the .exe file, and follow the setup wizard. The installation takes less than 2 minutes.

What are the system requirements?

Windows 10 or 11, 4GB RAM minimum, 100MB free disk space, and an internet connection for email reports (optional).

Is EduTrack.AI free?

Yes! EduTrack.AI is completely free for personal use. We believe quality educational tools should be accessible to everyone.

Using the App

How does app monitoring work?

EduTrack.AI monitors which applications are active during your study sessions. It uses AI to classify apps as study-related or distractions.

Can I customize which apps are considered distractions?

Yes! In Settings, you can manually classify apps and train the AI to recognize your study patterns.

How do I start a study session?

Click the "Start Session" button on the main dashboard. The app will begin monitoring and tracking your focus automatically.

What is the Focus Score?

Your Focus Score is calculated based on time spent in study apps vs. distractions. A score of 70-80% or higher is considered excellent.

Parent Features

How do parent reports work?

Register a parent email during setup. You'll receive weekly or monthly progress reports showing study hours, focus scores, and achievements.

Can students disable monitoring?

Critical settings are password-protected by parents. Students can pause sessions but cannot disable monitoring entirely without parent permission.

What data do parents see in reports?

Reports include study hours, focus scores, app categories used, and achievements earned. Individual app names and detailed activity logs are not included.

Privacy & Security

Is my data stored online?

No. All data is stored locally on your device. We never upload your study data to the cloud.

Can EduTrack.AI see my passwords or private information?

Absolutely not. We only monitor which applications are active, not what you're doing within them.

How do I delete my data?

You can clear individual sessions in the app, or completely remove all data by uninstalling EduTrack.AI.

Troubleshooting

The app isn't detecting my study apps

Go to Settings > App Classification and manually add your study apps. The AI will learn from your classifications.

Distraction warnings aren't appearing

Check that popup notifications are enabled in Windows Settings. Also verify that Focus Mode is active in EduTrack.AI.

Parent emails aren't sending

Verify the parent email is correct in Settings. Check your spam/junk folder. Ensure you have an internet connection.

The app crashes on startup

Try running as administrator. If the issue persists, reinstall the application or contact support.

Still Need Help?

If you couldn't find an answer to your question, our support team is here to help!

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